Results

Solicitor/Client Relations (3 Parts) (1979 Video)

Director

J Scobbie

Producer

R Hunter

Subject

Law

Distribution

Hire Sale, Videocassette. Standard formats. col. 27, 30, 20 min.

Until recently law graduates entering the profession as solicitors had little opportunity to deal with clients or observe the subtleties of methods of approach. In this series several solicitors deal with a...

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Handling the Difficult Customer (2010)

Subject

Business studies; Psychology

Distribution

Sale, DVD (Region 2 PAL, 15 minutes), £99.00

In some workplaces, employees need to deal with really difficult customers or clients - often for lengthy periods of time. Psychologist Peter Quarry explains that we need to understand why they are being...

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Managing a Crisis (1988 Video)

Subject

Education

Distribution

OUT OF DISTRIBUTION, Videocassette. Standard formats. col. 25 min.

Visits Danbury Park Management Centre where students on an MSc course are role playing a conflict which actually took place in the school. In a headteacher’s office the door bursts open and the caretaker...

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Making Diffcult Decisions (A Child of Mine) (2000)

Subject

Medical sciences

Distribution

Sale, VHS (PAL, 30 minutes), £50.00

How professionals respond and communicate when parents are faced with decisions regarding foetal abnormality in a pregnancy. A couple speak about their experience. They share what they needed from the...

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Baby’s Death, A: What Policies to Do we Need (2000)

Subject

Medical sciences

Distribution

Sale, VHS (PAL, 25 minutes), £50.00

A video on child bereavement, highlighting the parents’ need for clear communication and information about their baby’s death, post-mortem and organ donation. Considers the needs of a couple whose baby...

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First Impressions Last

Subject

Careers Guidance

Distribution

out of distribution

There is a lot of evidence that many recruiters make decisions in the very first few minutes of interviews, based more on intangible "gut feel" first impressions of people rather than specific answers to...

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Friends and Family (2001)

Subject

MENTAL HEALTH & COUNSELLING CATALOGUES; Social welfare

Distribution

Sale, VHS (PAL, 35 minutes), £24.95 (inclusive)

A resource that provides practical advice and information about mental distress. The video involves people in four different relationships talking through their strategies for surviving serious mental health...

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Managing Development and Change (1994 Video)

Producer

Roger Penfound; Hugh Phillips; Francis Sealey

Subject

Business studies

Distribution

Sale, Videocassette. Standard formats. col. ? min., 2001 sale: £145.00 (+VAT +p&p)

Support video for course B751, in five parts: 1) Making Sense of Management: introduces the work of middle managers in two organisations, British Airways plc and Whilrpool Corporation. Also includes...

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Examining the Musculo-Skeletal System in the Child (3 Parts) (1999)

aka: Paediatrics Musculo-Skeletal Examination

Subject

Medical sciences

Distribution

Sale, VHS (PAL, 13. 27, 35 minutes), £35.00 each part

Demonstrates techniques for examining the musculo-skeletal system in children across a range of ages. 1 (1998): Shows the range of social and interpersonal skills needed to examine infants, toddlers,...

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Dealing with Difficult People

Subject

Business studies; Psychology

Distribution

Sale Hire, DVD (Region 2 PAL, 55 minutes), £399 (hire) £699 (sale)

There’s no failsafe way to deal with difficult behaviour, but this video offers a four stage approach that can be used in many different situations. It’s also a versatile resource to help people explore...

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