British Universities Film & Video Council

moving image and sound, knowledge and access

Managing a Crisis

Synopsis
Visits Danbury Park Management Centre where students on an MSc course are role playing a conflict which actually took place in the school. In a headteacher’s office the door bursts open and the caretaker enters with two dinner ladies who are arguing loudly. It becomes apparent that they have been fighting in front of the children. Viewers are invited to consider how the situation should be handled. Would they interview the staff separately? How whoud they react oto the caretaker’s actions? How seriously would they view the incident? Would they seek advice from the LEA? The discussion following raises all these points.
Series
Managing Schools, Course E325
Language
English
Country
Great Britain
Medium
Video; Videocassette. Standard formats. col. 25 min.
Year of production
1988
Availability
OUT OF DISTRIBUTION
Subjects
Education
Keywords
disciplinary interviewing; interpersonal skills

Production Company

Name

BBC Open University Productions

Distributor

Name

Open University Worldwide

Web
http://www.ouw.co.uk External site opens in new window
Phone
+44 (0) 1908 274066
Address
Walton Hall
Milton Keynes
MK7 6AA
Notes
NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk

Record Stats

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