Managing Development and Change

Synopsis

Support video for course B751, in five parts: 1) Making Sense of Management: introduces the work of middle managers in two organisations, British Airways plc and Whilrpool Corporation. Also includes observations and discussions from leading academics and consultants on management and organisations; 2) Interpersonal Interactions: looks at two separate management transactions preceded and followed by statements from the participants about their intentions, concerns, views, etc. The first is concerned with a classic performance issue - a senion manager wants to improved the performance of one of his managers in a particular respoect. In the second a senion manager wishes to generate a discussion about the career implications of performance data generated by an assessment process.

Series

Managing Development and Change, Course B751

Language

English

Country

Great Britain

Medium

Video; Videocassette. Standard formats. col. ? min.

Year of production

1994

Availability

Sale; 2001 sale: £145.00 (+VAT +p&p)

Documentation

3) Team Building: features two team situations - a voluntary ‘out of hours’ team of health service professionals based at a charitable trust in London, and an international group of executives from Whirlpool plc, a global domestic appliance company, involved in a team-building programme in Paris; 4) Charting Change: shows how diagramming techniques can be used in practice. Diagrams are applied to activities carried out in a business located in a marina. Suggests ways in which diagrams can be used to describe a diagnose a situation. 5) Manage That Change: follows an attempt by a traditional local authority in the UK to respond to externally imposed governmental pressures and public expectations for enhanced quality, choice and customer care with no additional funding. Shows how OD approaches were used to shift staff parceptions and management styles in a radical way.

Subjects

Business studies

Keywords

interpersonal skills; management of change; team-based management

Credits

Producer

Francis Sealey; Hugh Phillips; Roger Penfound

Production Company

Name

BBC Open University Productions

Distributor

Name

Open University Worldwide

Web

http://www.ouw.co.uk External site opens in new window

Phone

+44 (0) 1908 274066

Address

Walton Hall
Milton Keynes
MK7 6AA

Notes

NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk