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  1. The Consumer Experience 2014

    Link
    http://stakeholders.ofcom.org.uk/market-data-research/market-data/consumer-experience-reports/consumer-experience-14/?utm_source=updates&utm_medium=email&utm_campaign=cer-14
    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/consumer-experience/tce-14/TCE14_research_report.pdf
    Date
    28 Jan 2015
    Publisher
    Ofcom
    Category
    Surveys and Reports
    Subject
    Broadcasting, Telecommunications, Digital Economy, Consumers
    Last modified
    28 Jan 2015

    This is Ofcom’s ninth annual report on the consumer experience of telecoms, the internet, digital broadcasting and postal services. The report features tables, statistics and analysis of the overall...

  2. Citizens and communications services: Ensuring that communications services work in the interests of UK citizens

    Link
    https://stakeholders.ofcom.org.uk/market-data-research/other/cross-media/citizens-comms-services/?utm_source=updates&utm_medium=email&utm_campaign=citizens-consumers-report
    Date
    31 Oct 2014
    Publisher
    Ofcom
    Category
    Surveys and Reports
    Subject
    Telecommunications, Consumers
    Last modified
    26 Jan 2017

    This document reviews the development of communications services and how they advance the interests of citizens. It focuses on the work Ofcom does to ensure that as many people as possible can use and...

  3. Communications Market Report 2014

    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/cmr/cmr14/2014_UK_CMR.pdf
    Date
    7 Aug 2014
    Publisher
    Ofcom
    Category
    Surveys and Reports
    Subject
    Audience / User Research, New Technology, Television, Media literacy, Consumers
    Last modified
    13 Aug 2014

    Among the findings of Ofcom’s eleventh communications market report is that a ‘millennium generation’ of 14-15 year olds are the most technologically confident in the UK. The research measures...

  4. Research into consumer views on the importance of communications services and their affordability

    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/affordability/affordability_report.pdf
    Date
    22 Jul 2014
    Publisher
    Ofcom
    Category
    Research Papers
    Subject
    Digital Economy, Consumers, Internet
    Last modified
    22 Jul 2014

    Ofcom report which looks into whether some people have difficulty in affording communications services, especially those thought to be important by citizens and consumers. It presents the research results...

  5. Audience attitudes towards violent content on television: Research report July 2014

    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/tv-research/violence/Violence_on_TV_Report.pdf
    Date
    18 Jul 2014
    Publisher
    Ofcom
    Category
    Surveys and Reports
    Subject
    Television, Consumers
    Last modified
    21 Jul 2014

    This report shows Ofcom’s latest research on consumer attitudes and trends in violence shown on UK TV programmes before and soon after the 9pm watershed. The research looks at how violence on TV has...

  6. Availability of Communications Services in UK Cities: Summary Report

    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/infrastructure/UK_cities.pdf
    Date
    17 Jun 2014
    Publisher
    Ofcom
    Category
    Surveys and Reports
    Subject
    New Technology, Consumers
    Last modified
    17 Jun 2014

    This document sets out a high-level analysis of the availability of communications services in UK cities. It summarises and updates the work Ofcom has published so far in this area, introduces the latest...

  7. The Consumer Experience 2013

    Link
    http://stakeholders.ofcom.org.uk/market-data-research/market-data/consumer-experience-reports/consumer-experience/?utm_source=updates&utm_medium=email&utm_campaign=tce-13
    PDF Link
    http://stakeholders.ofcom.org.uk/binaries/research/consumer-experience/tce-13/TCE_Research_final.pdf
    Date
    28 Jan 2014
    Publisher
    Ofcom
    Category
    Annual Reports
    Subject
    New Technology, Telecommunications, Digital Economy, Consumers, Internet
    Last modified
    28 Jan 2015

    This is Ofcom’s eighth annual report on the consumer experience of telecoms, the internet, digital broadcasting and postal services. It discusses the results of Ofcom’s research programme, which measures...

  8. BBC Online and BBC Red Button Service Review: Final Report of Qualitative & Quantitative Research May 2013

    Link
    http://www.bbc.co.uk/bbctrust/our_work/audiences/internet_on_demand.html
    PDF Link
    http://downloads.bbc.co.uk/bbctrust/assets/files/pdf/regulatory_framework/service_licences/service_reviews/online_redbutton/audience_research.pdf
    Date
    1 May 2013
    Category
    Service Reviews
    Subject
    Audience / User Research, BBC, New Technology, News, Consumers
    Last modified
    3 Feb 2014

    This review of BBC Online and BBC Red Button services was carried out on behalf of the BBC Trust by Sparkler consultants and aims to assess the contribution made by these services to carrying out the BBC’s...

  9. European Video: The Industry Overview

    Link
    http://ec.europa.eu/archives/information_society/avpolicy/reg/cinema/news/index_en.htm
    PDF Link
    http://www.ivf-video.org/new/public/media/European_Overview_2012.pdf
    Date
    13 Sep 2012
    Publisher
    International Video Federation
    Category
    Surveys and Reports
    Subject
    New Technology, Digital Economy, Distribution, Consumers, Europe
    Last modified
    29 Jul 2014

    This report by the International Video Federation (IVF) provides economic and statistical data on Europe’s markets for audiovisual content published on digital media and online. According to the report...

  10. The way we live, shop and connect

    Link
    https://www.ipsos-mori.com/Assets/Docs/Polls/samsung-technomics-index-research-summary-united-kingdom.pdf
    PDF Link
    http://www.ipsos-mori.com/Assets/Docs/Polls/samsung-technomics-index-research-summary-united-kingdom.pdf
    Publisher
    Ipsos MORI
    Category
    Surveys and Reports
    Subject
    New Technology, Digital Economy, Consumers
    Last modified
    24 Feb 2015

    Results of a survey conducted by Samsung Technomics and Ipsos MORI, based on interviews with adults aged 18-65 across five different European countries. The research reveals the significant personal time and...