Learning on ScreenThe Consumer Experience 2014
- Title
- The Consumer Experience 2014
- Date
- 28 Jan 2015
- Link
- http://stakeholders.ofcom.org.uk/market-data-research/market-data/consumer-experience-reports/consumer-experience-14/?utm_source=updates&utm_medium=email&utm_campaign=cer-14
- PDF Document
- Download document
- Publisher
- Ofcom
- Category
- Surveys and Reports
- Subject
- Broadcasting; Telecommunications; Digital Economy; Consumers
- Inactive
- No
- Description
- This is Ofcom’s ninth annual report on the consumer experience of telecoms, the internet, digital broadcasting and postal services. The report features tables, statistics and analysis of the overall experience consumers have had with telecoms (fixed line and mobile); internet (mainly focusing on fixed broadband); digital broadcasting (television and radio); the postal service.
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