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The Consumer Experience 2014

Title
The Consumer Experience 2014
Date
28 Jan 2015
Link
http://stakeholders.ofcom.org.uk/market-data-research/market-data/consumer-experience-reports/consumer-experience-14/?utm_source=updates&utm_medium=email&utm_campaign=cer-14
PDF Document
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Publisher
Ofcom
Category
Surveys and Reports
Subject
Broadcasting; Telecommunications; Digital Economy; Consumers
Inactive
No
Description
This is Ofcom’s ninth annual report on the consumer experience of telecoms, the internet, digital broadcasting and postal services. The report features tables, statistics and analysis of the overall experience consumers have had with telecoms (fixed line and mobile); internet (mainly focusing on fixed broadband); digital broadcasting (television and radio); the postal service.

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