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Part 1 (29 min): Looks at interpersonal skills between a middle manager and a junior manager where the former needs to establish a relationship which will over time lead to improved performance by the...
Support video for course B751, in five parts: 1) Making Sense of Management: introduces the work of middle managers in two organisations, British Airways plc and Whilrpool Corporation. Also includes...
In two sequences, 1: Interpersonal interactions (29 min.) - which is concerned with interpersoanl skills between a middle manager and a junior manager where the former needs to establish a relationship which...
In six parts, this video illustrates the many different activities of managers in the National Health Service. It focuses on motivation, looking at the work of staff at Dingleton Hospital in Scotland; deals...
The last decade has seen increased growth in the voluntary and non-profit sector. This has resulted in growing competition to raise funds. The programme looks at how some organisations have coped. Part 1...
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