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Looks at three large US corporations and examines how the are responding to the economic climate of the 1990s. Ameritech, based in Chicago, is in the middle of restructuring its telecommunications business;...
A video-based tutorial on ISO 9000, the International Quality Management Standard. Discusses the aims and objectives of the standard using 26 case studies from both sides of the Atlantic. 1: Background of...
Dr Rosabeth Moss Kanter argues that middle managers are often the best people to initiate and control the process of innovation and illustrates her proposition with a case study of successful innovations...
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