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Benchmarking is a process that allows managers to look outside their organisations for creative insights that can help improve business processes. This package aims to help identify processes to benchmark;...
Features a dramatisation demonstrating a need for negotiation and followS on to show how to lead a winning negotiation.
Shows companies how to become ‘learning organisations’ to better manage the risks of creating new products and entering new markets, teach real-time problem solving skills, and ensure that learning is...
Discusses the reengineering process with regard to manufacturing organisations, using case studies featuring Texas Instruments, Pratt & Whitney and the development of the Saturn car by General Motors.
Considers the special concerns of service organisations with regard to reengineering processes and practical advice about the process of successful reengineering. In three case studies featuring a health...
An interactive multimedia program for mastering the skills of working in a virtual environment where team members are linked by technology rather than proximity. Helps users to develop and enhance their...
Examines the characteristics that distinguish successful management teams, arguing that teams that perform well are a powerful source of innovation, sustained performance and greater profitability. 1: Shows...
Three case studies - BMW, Quantum, and Advanced Cardiovascular Systems - show teams consciously and systematically building integrity into their products. Though the three featured products span different...
Professor Michael Porter discusses sources of international competitive advantage and presents new ways to create a global strategy by analysing the bases of competitive advantage in world-wide markets,...
Presents the fundamentals of Professor Michael Porter’s systematic analysis of competitive advantage, with guidelines for organising a more effective planning process, for communicating strategy across an...
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