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Organisations are becoming more interested in innovation and creativity, but how do we foster these practices? Psychologist Peter Quarry interviews Yvonne Adele, and investigates practical ways to help staff...
It’s no surprise that a great product or service will be overlooked without effective marketing. Yet many businesses don’t make the most of their marketing spend. In this program, Carolyn Stafford...
Working with manipulative people can be difficult, as they have the ability to influence or even exploit you. Psychologist, Peter Quarry, explains reactions to manipulation. He suggests the need to talk to...
In some workplaces, employees need to deal with really difficult customers or clients - often for lengthy periods of time. Psychologist Peter Quarry explains that we need to understand why they are being...
Investment advisor Freda Miriklis introduces some simple rules to help consumers better manage their credit cards. With more people experiencing financial difficulty, this timely programme aids financial...
Ann Sherry has broad leadership experience in both private and public sectors. In this programme she debunks some common myths about leadership and leadership styles. She discusses the qualities of good...
Many companies are introducing mentoring programmes. Learn some practical techniques for mentoring others and observe role modelling of two mentoring sessions; one of an initial meeting and one of a later...
Safety training programme based on a dramatisation set in an electronics firm where staff are working to capacity to fulfil a large order. Shows the chain of events leading up to a serious accident. The...
This CD-ROM is intended to introduce new students to the higher education environment. As well as the physical surroundings, students are asked to consider issues such as where and when they learn and what...
This multimedia software has been developed to enable students to practise their interview technique and skills of self-presentation as realistically as possible, and at very low cost. It also helps students...
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