Management Styles II

Synopsis: Textbooks speak of three management styles - autocratic, democratic and laisez faire, but how neatly do people fit into these categories? Four case studies show what happens in the real world. 1) Angel or devil - a notoriously autocratic manager has found religion. When his assistant comes in late he forgives him, but then his patience snaps. 2) Limits of democracy - A manager prides himself on being open-minded, listening to the staff and involving them in decision-making. But if they show initiative he gets heavy. 3) Honest tyrant - A manager lays down the law in a heavy-handed way, but she’s honest and looks after her people. 4) The invisible manager - a manager makes much of ‘empowering’ his staff but in reality he leaves them to sink or swim. When vital decisions are to be made he keeps out of the way.
Language: English
Country: Great Britain
Year of release: 2004
Year of production: 2003
Documentation: Support booklet with stop-the-tape questions, discussion topics and background information available separately.
Subjects: Business studies
Keywords: communication skills; management; personnel management

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British Universities Film & Video Council