Quality and Culture

Synopsis

Looks at the implications of change in medical practice and what benefits to patients may or may not be achieved through Resource Management. Two of the major concerns raised by the 1989 White Paper were its effect on medical autonomy and how far ‘qauality’ measures could be introduced. These would measure existing service standard or their improvement. If improvements are being made, they may have more to do with efficiency than any positive change in effectiveness of care. Patients have been relatively powerless, and the internal market has given no direct evidence of real patient benefit.

Series

Running the Country, Course D212

Language

English

Country

Great Britain

Medium

Video; Videocassette. Standard formats. col. 24 min.

Year of production

1992

Availability

OUT OF DISTRIBUTION

Notes

Paired with MONEY AND MEDICINE, D212/07V.

Subjects

Business studies; Medical sciences

Keywords

National Health Service

Production Company

Name

BBC Open University Productions

Distributor

Name

Open University Worldwide

Web

http://www.ouw.co.uk External site opens in new window

Phone

+44 (0) 1908 274066

Address

Walton Hall
Milton Keynes
MK7 6AA

Notes

NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk