Solving Performance Problems: The Performance Improvement Plan

Synopsis: A video-based training package designed to give managers the skills, tools and confidence to solve performance problems constructively and swiftly.

Using The Performance Improvement Plan, managers will be able to: recognise that there is a real performance issue; articulate clearly and concisely what the problem is; gain agreement that there is a performance-expectation gap; identify what needs to be done to improve performance; manage the steps the staff member will need to take; monitor and support the staff member in their efforts
Language: English
Country: Great Britain
Year of release: 2002
Year of production: 2002
Notes: Companion programme SOLVING PERFORMANCE PROBLEMS: THE DIAGNOSTIC INTERVIEW available separately
Documentation: Accompanying trainer’s guide including ready-made activities; PowerPoint slides to download from website.
Subjects: Business studies
Keywords: interpersonal skills; interview techniques; management skills; performance measurement

Name: Fenman Training
Email: service@fenman.co.uk
Web: http://www.fenman.co.uk External site opens in new window
Phone: 01353 865 350
Fax: 01353 865 351
Address: Unit 2 e-space North
181 Wisbech Road
Littleport
CB6 1RA
Notes: DVDs with accompanying study materials covering all aspects of workplace and management training. Hire or sale.

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