Learning on ScreenCustomer-Focused Companies
- Synopsis
- Examines customer focus in organisations, which, as well as being essential for a company’s survival, can also result in increased revenues, extended customer lifecycles, imporved customer satisfaction and reduced selling costs. But a company needs to work together as a whole on improving its customer intelligence, which if successful will enable the company to remain competitive and capable of responding quickly and easily to changing market conditions.
- Series
- Stanford Executive Briefings, Series
- Language
- English
- Country
- United States
- Medium
- Video; Videocassette. VHS. col. 57 min.
- Year of production
- 1994
- Availability
- Sale; 1997 sale: £95.00 (+VAT +p&p)
- Subjects
- Business studies
- Keywords
- customer relations; marketing; strategic management
Credits
- Cast
Dwaine Conova
Production Company
Distributor
- Name
Flex Learning Media
- flexlearningmedia@btinternet.com
- Web
- http://www.flexlearningmedia.com External site opens in new window
- Phone
- 01462 895544
- Fax
- 01462 892417
- Address
- 9-15 Hitchin Street
Baldock, Herts
SG7 6AL
- Name
Wolseley Business Park
- Phone
- 01234 853605
- Fax
- 01234 854499
- Address
- Kempston
Bedford
MK42 7PW - Notes
- newsletter published quarterly (no complete catalogue). Last rec’d 10/95
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