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A video-based training pack for job seekers. The video shows a dramatised role play with help and advice from an expert. Two candidates are being interviewed for jobs. One is at the early stage of her...
Video-based training programmes looking at the challenges and opportunities of participating in world markets. Each module consists of a short drama followed by two documentary case studies and discussion....
Video-based training packages looking at the challenges that face business as the new millenium approaches, and the part which emerging technology will play in the way business is done. The video element of...
Video-based training in management skills relating to competitiveness. Each video contains a humorous dramatisation, a case study, and discussion. The modules can be used both for self-study and within a...
A programme on management development that aims to help employees to always make the right managerial decisions by using good common business sense. Dr Dan Thomas explains business sense in terms of ‘five...
Each company has its own unique style, history, legends and lore, which become part of the very fabric of itsidentity. Managers are beginning to see the value of using anecdotes and stories to increase...
Examines customer focus in organisations, which, as well as being essential for a company’s survival, can also result in increased revenues, extended customer lifecycles, imporved customer satisfaction and...
Looks at product life cycles, which are rapidly reducing, and how the ongoing ability to deliver a quality product or service quicker than the competition yields a sustainable competitive advantage....
Flattening the traditional management hierarchy and redistributing work to multi-functional teams such as in product development, operations and customer service, is easily launched with the promise of...
The organisation’s workforce and how it is managed is critical to its well-being and productivity. Professor Jeffrey Pfeiffer reviews the ways in which even well-intentioned companies can undermine their...
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