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  1. 10 Essential Reception Skills (2002)

    Subject
    Business studies
    Distribution
    Sale, VHS (15 minutes), £99.00

    Every day visitors make judgements about an organisation by the quality of the reception they receive. This video lays out the ten essential points every receptionist need to remember: Personal presentation;...

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  2. Practice Makes Perfect 2000 (1999 Video)

    Director
    Alan Campbell; Toby Longworth
    Producer
    Jack Wills
    Subject
    Medical sciences
    Distribution
    Sale, 2 videocassettes. VHS. col. 135 min., 1999 sale: £295.00 (+VAT +p&p)

    A video-based trainig package for use by a primary health care team in training receptionists. Fifteen video modules cover: National Health Service structure; local authority services; voluntary health and...

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  3. I’Ve Sprained My Knee Doctor (1982 Video)

    Producer
    John Webster
    Subject
    Medical sciences
    Distribution
    Hire Sale, Videocassette. Standard formats col. 21 min.

    Demonstrates medical interview techniques. A patient is shown going for treatment to her GP. The first section illustrates poor attitudes adopted by the receptionist and the GP, with incorrect procedures....

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  4. Slaying the Dragon (1983 Film, Video)

    Director
    Michael Iliffe
    Producer
    Rae Evans
    Subject
    Medical sciences
    Distribution
    Film (16mm)

    In recent years there has been much comment on the relationship between the GP, the receptionist and the patient. Designed as a discussion programme for GPs and their receptionists it aims to highlight the...

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  5. Caring for Data (1994 Video)

    Producer
    John Jaworski
    Subject
    Medical sciences
    Distribution
    Sale, Videocassette. Standard formats. col. 24 min., 1997 sale: £140.00 (+VAT +p&p)

    Looks at an operational database system, the North Staffordshire Patient Administration System. Focuses not on the technical service of the database, but on the overlapping and conflicting user views that...

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  6. Softening the Hardware (1995 Video)

    Director
    Peter Phillips
    Producer
    Peter Phillips
    Subject
    Social welfare
    Distribution
    Sale, Videocassette. VHS. col. 12 min.

    A training video for hospital staff who have to deal with patients while at the same time using a computer to access patient-related information. Shows how things can go wrong in the out-patients department...

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