Softening the Hardware

Synopsis

A training video for hospital staff who have to deal with patients while at the same time using a computer to access patient-related information. Shows how things can go wrong in the out-patients department when the receptionist either pays too much attention to the computer, with the patient going beserk, or pays too much attention to the patient, and the computer goes beserk. Suggests strategies for letting patients share the information on the screen and using computers to enhance rather than obstruct patient care.

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 12 min.

Year of production

1995

Availability

Sale

Uses

Hospital reception staff, nurses, medical staff, hospital managers.

Subjects

Social welfare

Keywords

hospital management; staff training

Credits

Director

Peter Phillips

Producer

Peter Phillips

Sponsor

Name

Royal Hampshire County Hospital, Out-Patients Department

Distributor

Name

University of Southampton, Computing Services, e.media

Email

e.media@soton.ac.uk

Web

http://www.iss.soton.ac.uk/e.media/Frames/main1_frameset.html External site opens in new window

Phone

023 8059 2330

Fax

023 8059 3005

Address

Building 2
Highfield
Southampton
SO17 1BJ