British Universities Film & Video Council

moving image and sound, knowledge and access

Softening the Hardware

Synopsis
A training video for hospital staff who have to deal with patients while at the same time using a computer to access patient-related information. Shows how things can go wrong in the out-patients department when the receptionist either pays too much attention to the computer, with the patient going beserk, or pays too much attention to the patient, and the computer goes beserk. Suggests strategies for letting patients share the information on the screen and using computers to enhance rather than obstruct patient care.
Language
English
Country
Great Britain
Medium
Video; Videocassette. VHS. col. 12 min.
Year of production
1995
Availability
Sale
Uses
Hospital reception staff, nurses, medical staff, hospital managers.
Subjects
Social welfare
Keywords
hospital management; staff training

Credits

Director
Peter Phillips
Producer
Peter Phillips

Sponsor

Name

Royal Hampshire County Hospital, Out-Patients Department

Distributor

Name

University of Southampton, Computing Services, e.media

Email
e.media@soton.ac.uk
Web
http://www.iss.soton.ac.uk/e.media/Frames/main1_frameset.html External site opens in new window
Phone
023 8059 2330
Fax
023 8059 3005
Address
Building 2
Highfield
Southampton
SO17 1BJ

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