10 Essential Reception Skills

Synopsis
Every day visitors make judgements about an organisation by the quality of the reception they receive. This video lays out the ten essential points every receptionist need to remember: Personal presentation; Display your name; Clean and organised work space; Professional greeting; Acknowledge multiple visitors; Respect everybody; Good communicator; Willingness to help; Manage waiting periods; Avoid pet hates.
Series
Takeaway Training, Series 2
Language
English
Country
Great Britain
Year of release
2002
Year of production
2001
Subjects
Business studies
Keywords
receptionist training

Distribution Formats

Type
VHS
Price
£99.00
Availability
Sale
Duration/Size
15 minutes
Year
2003

Production Company

Name

Ash Quarry Productions Pty Ltd

Distributor

Name

Gower Publishing Direct Sales

Email
orders@bookpoint.co.uk
Web
http://www.takeawaytraining.com External site opens in new window
Phone
01235 827730
Fax
01235 440454
Address
c/o Bookpoint Ltd
130 Milton Park
Abingdon
Oxon OX14 4SB

Record Stats

This record has been viewed 440 times.