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  1. Online Customer Service (2012)

    Subject
    Business studies
    Distribution
    Sale, DVD (Region 2 PAL, 22 minutes), £39.00

    Customer service operations are expanding. Companies are adopting the latest online technologies as integral components of their customer service strategies. In these new and exciting online environments,...

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  2. What Have You Changed Lately? (1990 Video)

    Subject
    Business studies
    Distribution
    OUT OF DISTRIBUTION, Videocassette. VHS. col. 50 min.

    Tom Peters discusses innovation and customer service in the health sector.

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  3. Customer Service (1985 Video)

    Producer
    Vic Lockwood
    Subject
    Medical sciences; Sociology
    Distribution
    OUT OF DISTRIBUTION, Videocassette. Standard formats. col. 25 min.

    Looks at three different groups of health professionals, doctors, social workers and health visitors. They each use a different method of interaction with their patients and clients and see their roles very...

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  4. Spreadsheets (4 Parts) (1987 Video)

    Subject
    Education
    Distribution
    OUT OF DISTRIBUTION, Videocassette. Standard formats. col. 24, 16, 16, 19 min.

    Series looking at the use of spreadsheets in secondary schools. 1: Short excerpts to introduce the concept of spreadsheets and illustrate their use in a variety of subjects. 2: Shows how a group of sixth...

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  5. Have a Nice Day: Working with Colleagues & Customers in Hospitality and Tourism

    Subject
    Travel & tourism; Vocational training
    Distribution
    Sale, DVD (Region 0 NTSC, 27 minutes), $240.00

    This programme is aimed at students in upper secondary levels, particularly those undertaking vocational education and training, or those involved in tourism and hospitality courses. It covers four key...

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  6. Meeting the Man from the Motor Trade (1989 Video)

    Producer
    David Naden
    Subject
    Environmental science
    Distribution
    out of distribution, Videocassette. VHS. col. 30 min., 1993 sale: £20.00 each; £80.00 set (+VAT +p&p)

    CITY WATCH is a series of six films about Birmingham’s Environmental Services Department. Each film follows an individual or a group of environmental health officers and other officials on a ‘typical’...

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  7. Marketing (25 Parts) (1992 Video)

    Subject
    Business studies
    Distribution
    Out OF Distribution, Videocassette. VHS. col. 25 x 30 min., 1999 sale: £12.75 (+VAT inc. p&p) each part

    An introduction to marketing as it relates to contemporary living and society’s changing needs. Each case study introduces a basic principle or central aspect of marketing, using marketing professionals...

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