Customer Service
- Synopsis
- Looks at three different groups of health professionals, doctors, social workers and health visitors. They each use a different method of interaction with their patients and clients and see their roles very differently. The language used is also different within each professional group.
- Series
- Health and Disease, Course U205
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 25 min.
- Year of production
- 1985
- Availability
- OUT OF DISTRIBUTION
- Subjects
- Medical sciences; Sociology
- Keywords
- communication skills; doctor-patient relationships; health care workers
Credits
- Producer
- Vic Lockwood
Production Company
Distributor
- Name
Open University Worldwide
- Web
- http://www.ouw.co.uk External site opens in new window
- Phone
- +44 (0) 1908 274066
- Address
- Walton Hall
Milton Keynes
MK7 6AA - Notes
- NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk
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