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A video-based training pack designed to show the importance employees should attach to detail and accuracy. The video uses a dramatised example of an architect whose prestigious millennium project turns out...
Equal opportunities trainer Femi Otitiju presents five case studies that illustrate just how unfair the way we speak, act, tell jokes, even write letters, can be. Covers: physical disability and how easy it...
Desmond Morris looks at non-verbal communication in the workplace. Body language helps us to appreciate what people are really thinking and feeling and helps us to put our own messages across without...
A modular video-based training in 20 units to help new managers understand the role within the organisation and to teach the essential personal and interpersonal skills. THE INCIDENT FILE consists of 38...
A story in cartoon form, based on a book by Rosabeth Moss Kanter, about the problems faced by those in an organisation who are different, whether it be due to race, age, sex, education or handicap. Aims to...
Discusses counselling members of staff in the workplace. In three unscripted counselling interviews, Phillip Hodson, a professional counsellor, plays the part of the manager and knows no more before the...
A drama about an ordinary employeee who becomes enmeshed in crime. Aimed at helping potential victims and their advisers to identify the dangers of fraud and shows why frauds happen, what to do when they...
Teaches interviewers how to plan their interviews by drawing up a list of interview questions, getting behavioural examples in the interview, and then rating the interviewees’ skills to see how they match...
Using drama to present a realistic account of how things an go badly wrong and the difficult decisions a manager has to make, the film discusses grievance handling and discipline, providing insights into...
Uses a parallel story about a conflict at work between a senior manager and the team who work with him and a group of people walking in Wales, to discuss the problems of getting people to work together in...
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