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Traces the design and building of the Docklands Light Railway in the East End of London, looking at the project in terms of the hard systems. Discusses the situation posed by the decline of the London Docks...
The hard systems method is applied to the process of choosing the optimum light rail system for the area. Choices had to be made on the route, type of system, station designs etc, and to help in the...
Looks at the management of the construction of the Docklands Light Railway, and in particular how problems were handled in terms of the control model. Examines problem-solving activities from simple problems...
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