Good Practice, Bad Practice

Synopsis: In an unscripted role-play a key worker discusses a work issue with his manager. Inthe first session the manager does not use counselling or communication skills, in the second one she does. There is an opportunity to make your own analysis of what happens, and the sessions are striped with a time-code to help in the process. The sessions are then repeated with a commentary which points out the strengths and weaknesses of the two approaches.
Language: English
Country: Great Britain
Year of release: 2004
Year of production: 2004
Uses: potential counsellors, trainees, profesionals
Subjects: Social welfare; Mental Health and Counselling
Keywords: counselling; interpersonal skills; management skills

Name: Concord Media
Email: sales@concordmedia.org.uk
Web: http://www.concordmedia.org.uk/ External site opens in new window
Phone: 01473 726 012
Address: Rosehill Centre
22 Hines Road
Ipswich
IP3 9BG
Notes: A long-established, not-for-profit organisation with a large collection DVDs, specialising in the sectors of general and mental health, child care, race relations, war and peace, addictions, the third world, ecology, civil rights, personal relationships, educational issues, and social work training. Concord also handles titles made for the Graves Medical Audio-visual Library. Sale on DVD. Formerly known as Concord Video and Film Council. In 2014 Concord began to offer selected films as Video on Demand, via Vimeo.

Name: University of Wales, Newport
Email: carolyn.jenkins@newport.ac.uk
Web: http://shop.newport.ac.uk/index.php?option=com_virtuemart&page=shop.browse&category_id=15&Itemid=1 External site opens in new window
Phone: 01633 432148
Address: School of Social Studies
Allt-yr-yn Campus
PO Box 180
Newport
NP20 5XR
Wales
Notes: A series of DVDs produced by members of the counselling team at the School of Health and Social Science. The videos are intended to give training in counselling techniques, both in person and on the telephone, to trainee counsellors and those who may need to use some counselling in the course of their job. Some of the programmes are marketed "in house", others are more widely available through Concord Media.

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