Good Vibrations

Synopsis

A video-based training pack that aims to help employees improve their interpersonal skills. Covers: anticipating reactions from others, understanding non-verbal communication, using language and tone of voice; using assertiveness techniques to handle difficult situations. A dramatisation shows various scenarios in which an employee badly handles both situations and people.

Language

English

Country

Great Britain

Medium

Video; Videocassette. Standard formats. col. 25 min.

Year of production

1990

Availability

Hire
Sale; 1999 2-day hire: £150.00 (+VAT +p&p) 1999 sale: £495.00 (+VAT +p&p)

Documentation

Accompanying trainer’s guide.

Subjects

Business studies

Keywords

communication skills; interpersonal skills; personnel management

Production Company

Name

Two Cs Productions

Sponsor

Name

Industrial Society

Distributor

Name

Capita Learning & Development

Email

info@capita-ld.co.uk

Web

http://www.capita-ld.co.uk/ External site opens in new window

Phone

0870 400 1000

Fax

0870 400 1099

Notes

now known as The Work Foundation