British Universities Film & Video Council

moving image and sound, knowledge and access

Good Vibrations

Synopsis
A video-based training pack that aims to help employees improve their interpersonal skills. Covers: anticipating reactions from others, understanding non-verbal communication, using language and tone of voice; using assertiveness techniques to handle difficult situations. A dramatisation shows various scenarios in which an employee badly handles both situations and people.
Language
English
Country
Great Britain
Medium
Video; Videocassette. Standard formats. col. 25 min.
Year of production
1990
Availability
Hire
Sale; 1999 2-day hire: £150.00 (+VAT +p&p) 1999 sale: £495.00 (+VAT +p&p)
Documentation
Accompanying trainer’s guide.
Subjects
Business studies
Keywords
communication skills; interpersonal skills; personnel management

Production Company

Name

Two Cs Productions

Sponsor

Name

Industrial Society

Distributor

Name

Capita Learning & Development

Email
info@capita-ld.co.uk
Web
http://www.capita-ld.co.uk/ External site opens in new window
Phone
0870 400 1000
Fax
0870 400 1099
Notes
now known as The Work Foundation

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