Dealing with Difficult People

Synopsis

Psychologists Eve Ash and Peter Quarry discuss ways of handling difficult people, including someone who interrupts constantly, or is angry and abusive, or a supervisor who gives no support, or the quiet sulking type. Illustrates psychologically sound ways of dealing with these and other types of difficult behaviour in the workplace.

Series

Takeaway Training, Series

Language

English

Country

Australia

Medium

Video; Videocassette. VHS. col. 17 min.

Year of production

1996

Availability

Sale; 2004 sale: £75.00 (+VAT +p&p)

Subjects

Business studies

Keywords

interpersonal skills; management skills

Credits

Cast

Eve Ash
Peter Quarry

Production Company

Name

Australia

Distributor

Name

Gower Publishing Direct Sales

Email

orders@bookpoint.co.uk

Web

http://www.takeawaytraining.com External site opens in new window

Phone

01235 827730

Fax

01235 440454

Address

c/o Bookpoint Ltd
130 Milton Park
Abingdon
Oxon OX14 4SB