Say the Right Thing Cd-Rom
- Synopsis
- Training package on assertiveness at work. It considers three steps to developing an assertive approach: thinking (developing a right frame of mind), behaving (focusing on body language and tone of voice), and saying the right thing (focusing on the message), and then introduces the additional assertiveness skills of probing and replay. Uses video, audio clips, photos and graphics.
- Language
- English
- Country
- Great Britain
- Medium
- Multimedia; 2 CD-ROMs. PC Windows version only.
- Year of production
- 1995
- Availability
- out of distribution; 1997 sale: ? (+VAT +p&p)
- Documentation
- Acccompanying CD-ROM guide.
- Subjects
- Business studies
- Keywords
- assertiveness training; communication skills
Credits
- Cast
Hugh Dennis
Distribution Formats
- Type
- CD-ROM
Distributor
- Name
BBC Learning Business
- bbcactive.bbcstudies@pearson.com or queries to businesslearning@bbc.co.uk.
- Web
- http://www.bbcbusinesslearning.com/asp/catalogue/catalogue.asp External site opens in new window
- Phone
- 020 8433 1646
- Fax
- 020 8433 2916
- Address
- Room A3022
80 Wood Lane
London
W12 0TT - Notes
- Formerly known as BBC for Business. Library closed 7/7/06 but some titles now available from BBC Active. E
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