British Universities Film & Video Council

moving image and sound, knowledge and access

Say the Right Thing Cd-Rom

Synopsis
Training package on assertiveness at work. It considers three steps to developing an assertive approach: thinking (developing a right frame of mind), behaving (focusing on body language and tone of voice), and saying the right thing (focusing on the message), and then introduces the additional assertiveness skills of probing and replay. Uses video, audio clips, photos and graphics.
Language
English
Country
Great Britain
Medium
Multimedia; 2 CD-ROMs. PC Windows version only.
Year of production
1995
Availability
out of distribution; 1997 sale: ? (+VAT +p&p)
Documentation
Acccompanying CD-ROM guide.
Subjects
Business studies
Keywords
assertiveness training; communication skills

Credits

Cast
Hugh Dennis 

Distribution Formats

Type
CD-ROM

Distributor

Name

BBC Learning Business

Email
bbcactive.bbcstudies@pearson.com or queries to businesslearning@bbc.co.uk.
Web
http://www.bbcbusinesslearning.com/asp/catalogue/catalogue.asp External site opens in new window
Phone
020 8433 1646
Fax
020 8433 2916
Address
Room A3022
80 Wood Lane
London
W12 0TT
Notes
Formerly known as BBC for Business. Library closed 7/7/06 but some titles now available from BBC Active. E

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