Problem Solving

Synopsis

A video-based pack dealing with prblem solving in business. The 8 parts: introduction; gathering the facts - data collection; how to concentrate on important facts - the Pareto principle; finding the real causes - brainstorming and fishbone diagram; illustrating variation - data classification and the histogram; monitoring the activity - measureing and imporving the process; showint relationships - scatter diagrams; communication - graphs and charts.

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 70 min.

Year of production

1993

Availability

Loan
Sale; 1993 sale: £695.00 +VAT (entire package) Video loan: £10.00

Documentation

Pack includes the video, 12 reference booklets, 12 sets of exercises, trainer’s manual and visual aids.

Keywords

management skills

Distributor

Name

Bristol Quality Centre

Phone

0117 976 3932

Fax

0117 958 5116

Address

PO Box 54
Fishponds
BRISTOL
BS16 1XG

Notes

cat rec’d 10/93