Back to the Floor, Series 3 (8 Parts)

Synopsis

Series in which top managers spend a week on the shop floors of their companies, providing an insight into corporate management, communication and efficiency. Thee executives must learn to cope with their own leadership failures by working at the bottom of the companies they run.

Series

Back to the Floor, Series

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 8 x 30 min.

Year of production

1999

Availability

Sale; 2001 sale: £300.00 (+VAT +p&p) series

Notes

Broadcast on BBC2 from 28/10/99.

Subjects

Business studies

Keywords

management of change; management skills

Credits

Producer

Hugh Dehn

Contributor

Robert Thirkell

Sections

Title

Supermarket swap

Synopsis

1: With Sainsbury's falling behind its supermarket rivals, group chief executive dino Adriano goes to work in one of his own stores to find out how the company can reclaim its lead.

Title

On the rails

Synopsis

2: Giles Fearnley leaves his job as chief executive of Prism Rail's West Anglian Great Northern Line to work as a platform supervisor in Cambridge, where he meets problems of long queues, a lack of ticket machines, demanding staff and angry customers.

Title

Fast food

Synopsis

3: David Ford, who runs Gardner Merchant caterers, spend a week as a trainee catering manager in the Main Pavilion at Royal Ascot, lurching from crisis to crisis.

Title

Write stuff, The

Synopsis

4: David Sullivan, owner of the 'Sport' newspapers, works as a reporter at the group's Manchester office. His duties include organising a topless photo shoot and interview a woman who claims that Elvis Presley fathered her child.

Title

Child’s play 1

Synopsis

5: Floyd Ballantyne, head of PGL, Europe's largest children's holiday company, works as a 'groupie at Boreatton Park, his largest centre, looking after 24 children.

Title

Breaking the mould 1

Synopsis

6: Brian Petterson, chief executive of Wedgwood, returns to the pottery's factory floor in Stoke-on-Trent and gets a shock after witnessing the working conditions.

Title

No place like home 1

Synopsis

7: David Batts, managing director of the Radisson Edwardian chain of hotels and chairman of the London Tourist Boards, works in different posts ranging from chambermaid to concierge at the Marlborough and Kenilworth hotels.

Title

Down to earth 1

Synopsis

8: Roger Cato, the managing director of Heathrow airport, works as a customer services duty manager, coping with everything from irate passengers to a possible bomb.

Production Company

Name

BBC Television

Distributor

Name

BBC Active Video for Learning - now BBC Learning

Contact

Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)

Email

BBCStudiosLearning@bbc.com

Web

https://www.bbcstudioslearning.com/ External site opens in new window

Phone

+44 (0) 20 8433 1009

Address

BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK

Notes

The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’