Back to the Floor, Series 1 (6 Parts)

Synopsis

Series in which top managers spend a week on the shop floors of their companies.

Series

Back to the Floor, Series

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 6 x 30 min.

Year of production

1997

Availability

Sale; 2001 sale: £250.00 (+VAT +p&p) series

Notes

These programmes have been developed into management training packages. See BACK TO THE FLOOR, SERIES.

Subjects

Business studies

Keywords

management in education; management of change; management skills

Credits

Producer

Adam Wishart

Contributor

Robert Thirkell

Sections

Title

Working holiday

Synopsis

1: Follows Terry Brown, Commercial Director of tour operator Unijet, as he spends a week as a tour representative in Tenerife. Shows his immediate recations to working directly with the public, how he learned to cope, and how he aimed to resolve problems

Title

Class apart, A

Synopsis

2: Gillian duCharme, headteacher at Beneden, an exclusive public school, experiences an exhausting week as a supply teacher at Forest Gate Community School, an inner-city comprehensive in London.

Title

Running water

Synopsis

3: Follows Bob Baty, Managing Director of South West Water, as he spends a week as a 'customer visitor', intent on improving customer service. Shows his immediate reactions to working with the public. After a week he confronts his management team with the

Title

Drop in rank

Synopsis

4: Lieutenant General Sir Hew Pike, whose responsibilities include a budget running into billions of pounds, returns to being the Army's most junior officer on a training exercise on Salisbury Plain, an attempt to learn why so many people are leaving the

Title

Crawling about

Synopsis

5: Peter Cottee, Managing Director pest-control firm Terminix Peter Cox Ltd, spends a week as a pest control technician visiting domestic and business customers in order to find out how his organisation looks after its staff. He returns to his management

Title

Pillow talk

Synopsis

6: A case study of a hospital with increasing user demand, stressed staff, limited funding and a lack of resources. Follows the experience of Ann Lloyd, Chief Executive of Frenchay hospital, as she temporarily leaves her post as sole controller of a £110m

Production Company

Name

BBC Television

Distributor

Name

BBC Active Video for Learning - now BBC Learning

Contact

Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)

Email

BBCStudiosLearning@bbc.com

Web

https://www.bbcstudioslearning.com/ External site opens in new window

Phone

+44 (0) 20 8433 1009

Address

BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK

Notes

The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’