Learning on ScreenOn the Receiving End
- Synopsis
- How a firm’s image is perceived by the customer. Simulate a series of customer telephone enquires to a fictional mail order firm.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. VHS. col. 14 min.
- Year of production
- 1984
- Availability
- Sale; 1997 sale: £25.00 (+VAT +p&p)
- Uses
- 6th-form business studies.
- Subjects
- Business studies
- Keywords
- customer relations; telephone skills training
Production Company
- Name
Chiltern Consortium
- Notes
- See also: Hertfordshire Schools Library Service
Distributor
- Name
Schools Library Service
- Phone
- 01707 281630
- Fax
- 01707 281611
- Address
- New Barnfield
Travellers Lane
Hatfield, Herts
AL10 8XG - Notes
- Production Dept: 01923 257618
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