Learning on ScreenJust Another Patient: Winning Patients
- Synopsis
- Set in a dental practice, eight scenarios show how the adoption of good communication skills can both improve patient care and loyalty and be of positive benefit to the image of the practice in the community.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 34 min.
- Year of production
- 1991
- Availability
- Sale; £65.00 +VAT
- Notes
- Paired with JUST ANOTHER PATIENT: LOSING PATIENTS.
- Documentation
- Accompanying workbook.
- Uses
- Dental practitioners, nurses and receptonists.
- Subjects
- Dentistry
- Keywords
- communication skills; doctor-patient relationships; practice management; trigger videos
Production Company
Distributor
- Name
University of Liverpool, Television Service
- Phone
- 0151-794 2661
- Fax
- 0151-794 2221
- Address
- Chatham Building
Chatham Street
Liverpool
L69 3BX - Notes
- Contact: Carl Neads (7/99), e-mail: c.m.neads@liverpool.ac.uk
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