British Universities Film & Video Council

moving image and sound, knowledge and access

Just Another Patient: Losing Patients

Synopsis
Set in a dental practice, eight scenarios illustrate how poor communication skills can affect the relationship between patient and dentist.
Language
English
Country
Great Britain
Medium
Video; Videocassette. Standard formats. col. 24 min.
Year of production
1991
Availability
Sale; £65.00 +VAT
Notes
Paired wtih JUST ANOTHER PATIENT: WINNING PATIENTS.
Documentation
Accompanying workbook.
Uses
Dental practitioners, nurses and receptonists.
Subjects
Dentistry
Keywords
communication skills; doctor-patient relationships; practice management; trigger videos

Production Company

Name

University of Liverpool Television Service

Distributor

Name

University of Liverpool, Television Service

Phone
0151-794 2661
Fax
0151-794 2221
Address
Chatham Building
Chatham Street
Liverpool
L69 3BX
Notes
Contact: Carl Neads (7/99), e-mail: c.m.neads@liverpool.ac.uk

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