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Looks at the disciplinary interview, a key management tool. Shows an authentic case in which a nurse is interviewed following an alleged assault on a patient’s relative. The supporting material reinforces...
Video-based teaching pack illustrating methods of achieving effective team leadership. Covers: leading teams, structuring teams for special projects, generating a sense of shared purpose, planning the...
Presents an insight into the nature of bereavement by showing that reactions to any loss, however trivial, have important similarities tot he response to bereavement. This is illustrated in a series of...
A video-based training pack on time management. Using a variety of techniques, it examines the whole process of time organisation. Covers: time analysis; determining activities; setting priorities;...
A dramatised appraisal shows the stages in the appraisal procedure, hints at some of the pitfalls, and illustrates ways out of them.
Demonstrates how a manager should treat a case of suspected alcoholism by a subordinate. A manager’s encounter with her head porter is contrasted with her earlier experience with a nursing sister.
Video-based training pack examining essential elements in managing the poor performer. These are realistically presented in the context of a female personnel manager who receives a series of complaints about...
Comprises a series of triggers - brief dramatized exchanges which invite the viewer to make a response to a variety of difficult situations and also stimulate consideration and discussion of legal and...
Examines the skills necessary for preparing and presenting a case at a disciplinary appeal. These are explained and illustrated in dramatic form and are central to to the NHS appeals procedure. Also useful...
A video-based teaching pack looking at counselling through the story of a recently qualified staff nurse who has been working on a male surgical ward for three months. Initially she settled into her duties...
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