British Universities Film & Video Council

moving image and sound, knowledge and access

Adding Value for Employability

Synopsis
The CD-ROM is designed to help students reflect on and gain academic credit for employment they have undertaken. It includes printable files to help students analyse the skills they have acquired while in employment, how to record them and to pinpoint areas that they can develop to enhance their future employability. The CD-ROM includes two video role plays based on everyday situations at work, where a problem has been caused or unresolved due to poor customer service. In each case the situation is finally resolved by another member of staff who uses their skills and experience to deal with the situation more effectively. Students are asked to compare the two styles and to identify what skills are on display and what skills they would need to help solve a similar problem.
Language
English
Country
Great Britain
Year of release
2004
Year of production
2004
Notes
Available online for free download or free on CD-ROM.
Subjects
Careers Guidance; FE
Keywords
careers guidance; employment training; skills training; work experience

Online availability

URI
www.hlst.heacademy.ac.uk/HAVE

Distribution Formats

Type
CD-ROM
Format
PC Version
Price
free to HE
Year
2004

Distributor

Name

Higher Education Academy, The

Email
hlst@brookes.ac.uk
Web
http://www.hlst.heacademy.ac.uk External site opens in new window
Phone
01865 483861
Fax
01865 483878
Address
Hospitality, Leisure, Sport & Tourism Network
Oxford Brookes University
Headington Campus
Gipsy Lane
Oxford
OX3 0BP

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