Adding Value for Employability

Synopsis: The CD-ROM is designed to help students reflect on and gain academic credit for employment they have undertaken. It includes printable files to help students analyse the skills they have acquired while in employment, how to record them and to pinpoint areas that they can develop to enhance their future employability. The CD-ROM includes two video role plays based on everyday situations at work, where a problem has been caused or unresolved due to poor customer service. In each case the situation is finally resolved by another member of staff who uses their skills and experience to deal with the situation more effectively. Students are asked to compare the two styles and to identify what skills are on display and what skills they would need to help solve a similar problem.
Language: English
Country: Great Britain
Year of release: 2004
Year of production: 2004
Notes: Available online for free download or free on CD-ROM.
Subjects: Careers Guidance; FE
Keywords: careers guidance; employment training; skills training; work experience

Name: Higher Education Academy, The
Email: hlst@brookes.ac.uk
Web: http://www.hlst.heacademy.ac.uk External site opens in new window
Phone: 01865 483861
Fax: 01865 483878
Address: Hospitality, Leisure, Sport & Tourism Network
Oxford Brookes University
Headington Campus
Gipsy Lane
Oxford
OX3 0BP

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