Systems in Retailing

Synopsis: Looks at the impact of computer-based information systems on retailing, taking the example of Marks & Spencer. At the heart of the Marks & Spencer system is the IT centre at Stockley Park. Here mainframe computers deal with 2,500 million instructions per second, monitoring what’s been sold and then ordering up new stock. Aspects covered include electronic point of sale systems (EPOS) which have replaced cash tills; the use of computers in M&S’s national supplier network and distribution system including monitoring lorry drivers and product manufacture; stock control; buying via the internet. IT may make superstores more efficient and powerful, but the programme also considers the impact on small shops, jobs and the environment.
Language: English
Country: Great Britain
Year of release: 2002
Year of production: 2002
Documentation: Support booklet available.
Subjects: Business studies
Keywords: computer systems; retail businesses; stock control

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Notes: Producer and distributor of over 100 educational videos and DVDs, most with support materials, designed for use in UK schools, colleges and universities. Wide coverage across the curriculum, but particularly strong in the areas of business/management, ICT, geography, DT/manufacturing, history, English/media studies, PSHE, and leisure/tourism.

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British Universities Film & Video Council