Guide to Consumer Rights, A

Synopsis: Three dramatised case studies reveal key aspects of consumer law. 1: Returning faulty goods to a shop - can you demand your money back, a replacement or have to wait until the manufacturer repairs it? Does it make if difference if you didn’t buy it yourself? 3: Cancelling a credit agreement - what happens if you decide you don’t want something a salesman has pressurised you into buying, but the ‘cooling off’ period on the credit agreement has lapsed? 3: A case of food poisoning - what options are available if you think you have contracted food poisoning from a restaurant, and will food safety law help? Key laws explained include the Sale of Goods Act, Consumer Protection Act, Trade Descriptions Act and Consumer Credit Act.
Language: English
Country: Great Britain
Medium: Video; Videocassette. VHS. col. 27 min.
Year of production: 2001
Availability: Sale; 2001 sale: £120.00 (+VAT +p&p)
Documentation: Support booklet available separately.
Subjects: Law
Keywords: consumer protection

Name: TV Choice Ltd
Email: tvchoiceuk@aol.com
Web: http://www.tvchoice.uk.com External site opens in new window
Phone: 020 8464 7402
Fax: 020 8464 7845
Address: PO Box 597
Bromley
Kent
BR2 0YB
Notes: Producer and distributor of over 100 educational videos and DVDs, most with support materials, designed for use in UK schools, colleges and universities. Wide coverage across the curriculum, but particularly strong in the areas of business/management, ICT, geography, DT/manufacturing, history, English/media studies, PSHE, and leisure/tourism.

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