Empowerment

Synopsis

Examines how the concept of empowerment is interpreted in practice in five different organisations: McDonalds (fast food chain), Alliance Account (telephone banking), Rover (Land Rover car production), HarperCollins (publishers) and Suma (wholefood co-operative). Raises issues such as control, performance monitoring, feedback, team working, motivation, and limits to empowerment, revealing something of the balance required in simultaneously maintaining organisational control and encouraging empowerment.

Series

Managing in Organisations, Course T245

Language

English

Country

Great Britain

Medium

Video; Videocassette. Standard formats. col. 24 min.

Year of production

1995

Availability

Sale; 2001 sale: £75.00 (+VAT +p&p)

Subjects

Business studies

Keywords

empowerment; management; organisations

Production Company

Name

BBC Open University Productions

Distributor

Name

Open University Worldwide

Web

http://www.ouw.co.uk External site opens in new window

Phone

+44 (0) 1908 274066

Address

Walton Hall
Milton Keynes
MK7 6AA

Notes

NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk