British Universities Film & Video Council

moving image and sound, knowledge and access

Difficult Incidents

Synopsis
Looks at the difficult incidents which residential and day care staff may have to deal with. These include getting clients in or out of bed, sexual provocation and harassment; accusations of theft and racism; and the ‘impossible’ demands clients make on staff.
Language
English
Country
Great Britain
Medium
Video; Videocassette. Standard formats. col. 20 min.
Year of production
1986
Availability
Sale; 1999 sale: £44.00 (+VAT +p&p)
Documentation
Accompanying leaflet explaining how to set up and run training sessions using the trigger films.
Uses
Residential and day care staff.
Subjects
Social welfare
Keywords
health services; probation services; residential homes; training; trigger videos

Credits

Contributor
Ian Crosby; Ron S P Wiener

Production Company

Name

University of Leeds Media Services

Notes
see Leeds University Television

Distributor

Name

Graves Medical Audiovisual Library, c/o Concord Video & Film Council

Notes
Secretary: Lydia Vulliamy
Name

Leeds University Television

Contact
Sally Popplewell (Sales supervisor)
Email
mediaservices@leeds.ac.uk
Web
http://mediant.leeds.ac.uk/vtcatalogue/ External site opens in new window
Phone
0113 343 2660
Fax
0113 343 2669
Address
Media Services
University of Leeds
Leeds
LS2 9JT

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