Counselling and Advice Across Cultures

Synopsis: Case study material in which most participants were unaware of the cameras. Demonstrates the contrasts between English and Asian conventions in advice centre interviewing. Useful both for the academic study of cross-cultural communication and for sensitivity awareness in communications skills training. Problems dealt with include benefits and payment of rent, and more general welfare porblems.
Series: Mosaic, Series
Language: English
Country: Great Britain
Medium: Video; Videocassette. Standard formats. col. 45 min.
Year of production: 1990
Availability: Sale
Notes: See also CROSSTALK and RECRUITMENT INTERVIEWING ACROSS CULTURES.
Documentation: Accompanying manual available from Broadcasting Support Services, PO Box 7, London W3 6XJ.
Subjects: Psychology; Social welfare
Keywords: communication skills; counselling; interpersonal skills; interview techniques; multicultural communities

Name: BBC Active Video for Learning - now BBC Learning
Contact: Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)
Email: BBCStudiosLearning@bbc.com
Web: https://www.bbcstudioslearning.com/ External site opens in new window
Phone: +44 (0) 20 8433 1009
Address: BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK
Notes: The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’

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