Learning on ScreenCost of Poor Quality, The
- Synopsis
- Looks at what the failure to achieve high standards of quality may cost an organisation. Shows ways to analyse the cost of quality data and the pitfalls to avoid, methods of eliminating the effects of poor quality, and a strategy for meeting total customer satisfaction. Case studies at the Merix Corporation, IBM, and the Copeland Corporation show successful strategies for reducing costs associated with poor quality.
- Series
- Manufacturing Insights, Series
- Language
- English
- Country
- United States
- Medium
- Video; Videocassette. VHS. col. 35 min.
- Year of production
- 1995
- Availability
- Sale; 1998 sale: £211.00 (+VAT inc. p&p)
- Uses
- Management, quality supervisors, production managers.
- Subjects
- Business studies
- Keywords
- manufacturing industries; quality standards
Production Company
Distributor
- Name
American Technical Publishers Ltd
- info@ihsatp.com
- Web
- http://www.ihsatp.com/ External site opens in new window
- Phone
- 01344 861666,
- Address
- IHS ATP
Willoughby Road
Bracknell
Berks
RDG12 8DW - Notes
- American Technical Publishers has been taken over by IHS and is now known as IHS ATP (2005)
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