Coping with the Customer
- Synopsis
- Eight trigger tapes for use by pharmacy students in and exercise in interpersonal skills relating to the law and pharmacy. Each part lasts about a minute. The characters portrayed are played by professional actors: an old lady who has broken her husband’s medicine, an unknown patient asking for Diconal tablets, a night worker with a prescription for Lasix, a vagrant with a prescription for Insulin, a worried mother with some drugs she has found in her home, an angry father who is convinced his daughter has drugs, a pregnant mother asking for aspirin, and a young girl asking for Disprin.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 10 min.
- Year of production
- 1989
- Availability
- Sale; 1997 sale: £35.00 (+VAT +p&p)
- Uses
- Pharmacy students.
- Subjects
- Medical sciences
- Keywords
- interpersonal skills; legal issues; pharmaceuticals; trigger videos
Credits
- Director
- Gavin Nettleton
- Writer
- Jim Woodland
Production Company
Distributor
- Name
University of Brighton Media Services
- Notes
- NB. This distributor is no longer active
Record Stats
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