Bt

Synopsis

A case study showing how a business has used good business practices to enhance its competitive edge. BT (London, 124,700 employees) began using benchmarking shortly after privatisation. Today, benchmarking is fully integrated into their entire supply chanin and used to identify areas that need to change quickly in order to keep ahead of market leaders and innovators.

Series

Applied Benchmarking

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 10 min.

Year of production

1998

Availability

Sale; 1999 sale: £39.50 (+VAT +p&p)

Subjects

Business studies

Keywords

benchmarking; business firms

Production Company

Name

Tribeca Productions

Sponsor

Name

Department of Trade and Industry, Best Practice Division

Distributor

Name

Tribeca

Web

http://www.connectbestpractice.com External site opens in new window

Phone

07071 224495

Fax

01237 451854

Address

Rollstone Farm
Fairy Cross
Nr Bideford
EX39 5DA