What is Benchmarking?

Synopsis

A video-based training package for introducing the concept benchmarking into an organisation. Analyses the sucesses and experience of Xerox and Toyota in Australia, and covers: choosing the process, selecting and training teams; finding the right partners; analysing processes; finding gaps and implementing change.

Series

Management Scenes, Series

Language

English

Country

Australia

Medium

Video; Videocassette. VHS. col. 16 min.

Year of production

1993

Availability

Sale; 1997 sale: £295.00 (+VAT +p&p)

Documentation

Accompanying guide.

Uses

Quality management programmes related to BS 5750/ISO9000 standards.

Subjects

Business studies

Keywords

benchmarking; quality standards

Credits

Director

Wilson Main

Producer

Katherine Grinsted

Cast

Ian Leslie

Production Company

Name

Video Communicators

Distributor

Name

Easy i Ltd

Email

easy@easynet.co.uk

Web

http://www.easyi.com/ External site opens in new window

Phone

01926 854111

Fax

01926 854222

Address

42 The Square
Kenilworth
CV8 1EB

Notes

formerly Training Media Group