Victims of Care

Synopsis

A video-based training programme concerning the abuse and mistreatment of older people in residential and nursing care. The video focuses on the disturbing experiences of one particular family who found themselves victims of bad practice, inept bureaucracy, professional cover-up and explicit lies when a relative died after being admitted to a nursing home. Issues discussed include: the negative stereotyping of older people; the increasing problem of mistreatment of older people; categories, predisposing factors and signs and symptoms of mistreatment; what to do in response to mistreatment; misplaced professional loyalty; malfunctioning organisational culture; creating supportive environments; complaints procedures; challenging power structures; developing effective policies and procedures; effective staff support and supervision; involving relatives; identifying future action.

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 28 min.

Year of production

1997

Availability

Sale; 1999 sale: £75.00 (+VAT +p&p)

Uses

Social services, NHS trusts, health authorities, voluntary services, housing services, nursing homes, residential homes, police services.

Subjects

Social welfare

Keywords

abuse of old people; old people; residential care; staff training

Credits

Cast

Les Bright

Production Company

Name

Take Care Associates Ltd

Notes

See also: TCA Consulting

Sponsor

Name

Durham County Council

Distributor

Name

TCA Consulting

Email

takecare.uk.com

Phone

01273 693622

Fax

01273 670487

Address

Southpoint
8 Paston Place
Brighton
BN2 1HA

Notes

rec’d 2/99