Learning on ScreenUnijet: Managing Communication
- Alternative title
- Working Holiday
- Synopsis
- A video-based training package to help managers to effectively manage workplace communications. Part 1 follows Terry Brown, Commercial Director of tour operator Unijet, as he spends a week as a tour representative in Tenerife. Shows his immediate reactions to working with the public, how he learned to cope, and how he aimed to resolve the problems when he resumed his managerial post. Part 2 translates these events into training topics: raising people’s awareness of different points of view held within one company; improving managers’ understanding of how different business areas work together; exploring alternative ways of handling different situations; relating the possibilities to similar situations in their own work.
- Series
- Back to the Floor, Series
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. VHS. col. 30, 40 min.
- Year of production
- 1997
- Availability
- Sale; 1999 sale: £395.00 (+VAT +p&p)
- Notes
- Part 1 was broadcast as WORKING HOLIDAY on BBC2 on 28/10/97.
- Documentation
- Accompanying guide for trainers and facilitators, and self-study guide for managers.
- Subjects
- Business studies
- Keywords
- communication skills; management training; personnel management; tourism
Credits
- Producer
- Hugh Dehn
- Cast
Terry Brown
Production Company
- Name
BBC Television
Distributor
- Name
BBC Active Video for Learning - now BBC Learning
- Contact
- Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)
- BBCStudiosLearning@bbc.com
- Web
- https://www.bbcstudioslearning.com/ External site opens in new window
- Phone
- +44 (0) 20 8433 1009
- Address
- BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK - Notes
- The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’
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