Learning on ScreenRemember Me
- Synopsis
- Training programme looking customer service issues. Follows the experience of a man who, although let down by his garage, his bank, his dry cleaners, and the airline and hotel he uses, remains calm and uncomplaining throughout because he understands the power of customer loyalty and knows he will win in the end. Emphasises the power of good customer service and the value of customer endorsement.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 10 min.
- Year of production
- 1991
- Availability
- Hire
Sale; 1999 sale: £695.00 (inc. VAT +p&p) - Notes
- British re-make of an American customer service film.
- Uses
- Accompanying presenter’s guide.
- Subjects
- Business studies
- Keywords
- customer relations
Credits
- Director
- Ron Tanner
- Producer
- Julie Baines
- Cast
Bruce Bould Patrick Monkton Peter Aubrey
Production Company
- Name
Gower Training
- Notes
- see Connaught Training
Distributor
- Name
Gower c/o Routledge Taylor & Francis Group
- book.orders@tandf.co.uk
- Web
- https://www.routledge.com/ External site opens in new window
- Phone
- 01235 400 524
- Fax
- 01235 400 401
- Address
- Bookpoint
130 Milton Park
Oxon
Oxon
OX14 4SB - Notes
- Gower Publishign now part of the Routledge Taylor & Francis Group . Gower publishes two series of training films for sale on DVD: the People Skills series of twenty programmes for developing communication skills and the Takeaway Training series of 170 short, practical films with supporting documentation, designed for self-development and small group training on all aspects of work.
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