Preventing Violence and Aggression

Synopsis: A video-based training package to assist organisations in meeting statutory requirements relating to the RIDDOR Regulations 1995, showing how to avoid and diffuse agression at work.
Part 1 demonstrates how to avoid agression when dealing with difficult clients, customers or members of the public and shows how do defuse aggressive situations before violence occurs.
Part 2 illustrates a range of non-aggressive techniques to enable an individual to escape from a violent attack, including break-away techniques. Available in five versions: generic, healthcare, education, social services, ambulance.
Language: English
Country: Great Britain
Medium: Video; Videocassette. VHS. col. 22 min.
Year of production: 1996
Availability: Sale; 1998 sale: ??
Documentation: Accompanying support literature.
Subjects: Health & safety
Keywords: aggression; occupational health; violent behaviour

Title: Avoiding aggression
Synopsis: Part 1 demonstrates how to avoid agression when dealing with difficult clients, customers or members of the public and shows how do defuse aggressive situations before violence occurs.
Title: Breaking away from violence
Synopsis: Part 2 illustrates a range of non-aggressive techniques to enable an individual to escape from a violent attack, including break-away techniques. Available in five versions: generic, healthcare, education, social services, ambulance.

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