Listen to This!

Synopsis
A community care training package
A user-led audio training pack designed to help managers see beyond complaint procedures and performance targets in community care. Service users describe their experiences of care services, presenting a picture of how services may be failing and illustrating where they can be improved. The pack aims to emphasise the importance of service user involvement in planning and enhancing care provision and provide staff and management with advice on how to employ effective storytelling techniques in their service.
Language
English
Country
Great Britain
Medium
Audio; Audiocassette. 30 min.
Year of production
1997
Availability
out of distribution
Documentation
Accompanying illustrated 40-page training booklet.
Uses
Care service staff and management.
Subjects
Social welfare
Keywords
community care; social work

Credits

Writer
Thérèse Canning

Production Company

Name

Pavilion Publishing Ltd

Email
info@pavpub.com
Web
http://www.pavpub.com External site opens in new window
Phone
0844 880 5061
Fax
0844 880 5062
Address
Richmond House
Richmond Road
Brighton
East Sussex
BN2 3RL

Sponsor

Name

King’s Fund, The

Distributor

Name

Pavilion Publishing Ltd

Email
info@pavpub.com
Web
http://www.pavpub.com External site opens in new window
Phone
01273 623 222
Fax
0844 880 5062
Address
Richmond House
Richmond Road
Brighton
East Sussex
BN2 3RL
Notes
Print and video/DVD-based training materials on topics in health and social care. Areas covered include learning disability, mental health, young people and children, drugs and alcohol, vulnerable adults, and older people.

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