Journey to Excellence, The (2 Parts)

Synopsis
Looks at the requirements needed to achieve ‘excellence through quality’. Case studies inclue British Airways, Arthur Brett & Sons, Jaguar and IBM. The reactions of top management and employees to the introduction of quality circles is discussed. At Arthur Brett & Sons, a quality circle is shown illustrating the problem-solving techniques which are used.
Language
English
Country
Great Britain
Medium
Video; Videocassette. Standard formats. col. 22, 33 min.
Year of production
1987
Availability
OUT OF DISTRIBUTION
Documentation
Accompanying discussion guide for trainers and ‘Journey to Excellence’ by Mike Robson.
Uses
Managers, staff.*
Subjects
Business studies
Keywords
quality standards

Credits

Cast
Mike Rosen 

Production Company

Name

BBC Television

Distributor

Name

BBC Active Video for Learning - now BBC Learning

Contact
Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)
Email
BBCStudiosLearning@bbc.com
Web
https://www.bbcstudioslearning.com/ External site opens in new window
Phone
+44 (0) 20 8433 1009
Address
BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK
Notes
The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’

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