Journey to Excellence, The (2 Parts)
- Synopsis
- Looks at the requirements needed to achieve ‘excellence through quality’. Case studies inclue British Airways, Arthur Brett & Sons, Jaguar and IBM. The reactions of top management and employees to the introduction of quality circles is discussed. At Arthur Brett & Sons, a quality circle is shown illustrating the problem-solving techniques which are used.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 22, 33 min.
- Year of production
- 1987
- Availability
- OUT OF DISTRIBUTION
- Documentation
- Accompanying discussion guide for trainers and ‘Journey to Excellence’ by Mike Robson.
- Uses
- Managers, staff.*
- Subjects
- Business studies
- Keywords
- quality standards
Credits
- Cast
Mike Rosen
Production Company
- Name
BBC Television
Distributor
- Name
BBC Active Video for Learning - now BBC Learning
- Contact
- Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)
- BBCStudiosLearning@bbc.com
- Web
- https://www.bbcstudioslearning.com/ External site opens in new window
- Phone
- +44 (0) 20 8433 1009
- Address
- BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK - Notes
- The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’
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