In Search of Excellence

Synopsis: Shows how excellence is achieved in 8 very different companies, from high-tech to traditional, from the large international groups to small firms. Companies featured are: Disney World, Apple Macintosh, North American Tool & Die, Dana Corporation, 3M, IBM, McDonalds and Stew Leonards Dairy. Aims to help managers communicate to their staff motivation, quality and good customer service.
Language: English
Country: United States
Medium: Video; Videocassette. Standard formats. col. 90 min.
Year of production: 198
Availability: Hire
Sale
Documentation: Based on ‘In search of excellence: lessons from America’s best run companies’ by Tom Peters and Robert H Waterman (Harper & Row, 1983)
Uses: Managers, management trainees and business studies courses.
Subjects: Business studies
Keywords: management; quality standards

Name: Video Arts Ltd.
Email: info@videoarts.co.uk
Web: http://www.videoarts.com/ External site opens in new window
Phone: 020 7400 4800
Fax: 020 7400 4900
Address: Elsinore House
77 Fulham Palace Road
Hammersmith
London
W6 8JA
Notes: Maker of highly regarded films for business training and management education, well known for featuring such celebrities as John Cleese, who co-founded the company in 1972. Now owned by Tinopolis. Over 300 titles, including some made by third parties, are available for online viewing or download. Short clips from the films illustrating key learning points are also available individually for embedding in presentations.

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