I Am a Tourist!

Synopsis

A ‘behind-the-scenes’ look at customer care and marketing, showing how English Heritage meets the need of visitors and markets itself in the tourism industry. The video is a case study of Dover Castle, which attracts over 300,000 visitors annually.

Language

English

Country

Great Britain

Medium

Video; Videocassette. VHS. col. 26 min.

Year of production

1995

Availability

Free loan
Sale; 1997 sale: £11.95 (inclusive)

Documentation

Accompanying tourism fact pack.

Uses

Travel and tourism education

Subjects

Business studies

Keywords

marketing; tourism

Credits

Cast

Steve Punt

Sponsor

Name

English Heritage

Distributor

Name

English Heritage

Email

ehsales@gillards.com

Web

http://www.english-heritage.org.uk External site opens in new window

Phone

01761 452 966

Fax

01761 453 408

Address

c/o Gillards
Trident Works
Temple Cloud
Bristol
BS39 5AZ